Shipping policy
Shipping Policy
Last updated: [Insert Date]
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process within the United Arab Emirates.
1. Shipping Locations
We currently ship across all Emirates within the United Arab Emirates (UAE), including:
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Dubai
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Abu Dhabi
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Sharjah
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Ajman
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Ras Al Khaimah
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Fujairah
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Umm Al Quwain
At this time, we do not offer international shipping.
2. Processing Time
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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Orders placed after 5:00 PM GST will be processed the next business day.
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During peak seasons or promotional periods, processing times may be slightly extended.
Once your order is processed, you will receive a confirmation email with tracking details.
3. Delivery Time & Fees
Standard Delivery (UAE)
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Delivery Time: 2–4 business days
Same-Day / Next-Day Delivery (Optional – If You Offer)
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Available in selected areas (e.g., Dubai & Abu Dhabi)
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Orders must be placed before [Insert Cut-Off Time]
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Additional fee may apply
Delivery times may vary depending on your location and courier availability.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can track your shipment directly through the courier’s website.
5. Delivery Attempts
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Our courier partner will attempt delivery up to 2–3 times.
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If delivery fails due to incorrect address or unavailability, additional shipping charges may apply for re-delivery.
Please ensure your shipping details are accurate at checkout.
6. Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
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Public holidays
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Weather conditions
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Customs or government regulations
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High order volumes
We appreciate your patience and understanding.
7. Incorrect Address
If you notice an error in your shipping address, please contact us immediately at:
📧 Email: [ Sonumalikccc@gmail.com ]
📱 Phone/WhatsApp: [ +923244761314 ]
We cannot guarantee changes once the order has been shipped.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with:
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Your order number
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Photos of the damaged item (if applicable)
We will investigate and resolve the issue as quickly as possible.
9. Contact Us
If you have any questions about our shipping policy, feel free to contact us:
Email: [ sonumalikccc@gmail.com ]
Phone/WhatsApp: [ +923244761314 ]